Last updated: October 2021

SIM 10-Israel Prepaid Charging Center Welcome your choice to browse the web site operated at: www.sim10.co.il (The Site״).

SIM10 is a website for the online purchase of a variety of virtual mobile charging packages ("Services"), as well as the purchase of loaded sims, cellular products and more ("The Products"). Information about the services and products offered for purchase on the site can also be found on the site. 

1. Use of the Site:
   1. These Terms and Conditions constitute a binding agreement between you, whether privately or through a corporation (You״) and the Site regarding browsing and using the Site on any computer or other communication device such as mobile phone, tablet computers, etc. They also apply to the use of the Site and/or related sites through an app or any other means. Read the Terms and Conditions carefully, as browsing the Website and performing actions on it indicate your acceptance of the terms and conditions contained in these Terms and Conditions of Use (The Regulations״).
   2. The rules apply equally to both sexes and the use of the masculine and/or feminine is for convenience only.
   3. Browsing is allowed at any age. The purchase on the site is intended for those who are legally qualified from the age of 18 only. The purchase of a minor under the age of 18 on the site requires the approval of a parent or guardian.
   4. As a rule, browsing the site and accessing it do not require registration, and it is open to any surfer. Without detracting from the foregoing, the Site reserves the right to prevent a surfer who has not registered to the Site from accessing certain services on the Site, for any reason or reason whatsoever, at its sole discretion, without the need for prior notice or warning and without being responsible for any damage as a result of his decision.
   5. In the event that it is determined that a provision in these Terms is unenforceable or that it is invalid on any behalf, it shall not affect or impair the legality, validity and enforcement of the rest of the provisions of the Bylaws.
2. Intellectual Property:
   1. Unless expressly stated otherwise, all copyrights and intellectual property on the Site, including, designs, images, audio, video, text, databases, software, code (the "Content") as well as logos, trademarks, etc. (the "Marks") are solely owned by the Site, or owned by a third party, which has been permitted The Site has or has licensed the Site to make lawful use of the content or signs, including the Site's business partners.
   2. The content and marks are provided "AS IS" for personal use only. Unless explicitly stated otherwise, you may not copy, distribute, publicly display, publicly perform, transmit to the public, modify, process, create derivative works, sell or rent any part of the aforementioned, either directly or through or in collaboration with a third party, by any means or method whether electronic, mechanical, optical, photographic or recording means, or by any other means and methods, without obtaining prior written consent from the website or other rights holders, as applicable, and subject to the terms of consent. 
   3. If and to the extent such consent has been granted, you should refrain from removing, deleting or disrupting any notice or mark regarding intellectual property rights, for example: copyright mark ,© or trademark ®, accompanying the content used.
   4. Provided you are entitled to browse the Site, the Site grants you a limited license to use it and to download or print a copy of any part of the content to which proper access has been granted for personal, non-commercial use only. 
3. Copyright and Intellectual property infringement:
   1. We respect the copyright and property of others. If you believe that information or content on the Site violates your proprietary rights, please contact us using the contact information at the bottom of these Terms. 
4. User Statements:
   1. When browsing the Site, you undertake and declare as follows: (1) browsing the Site and using it are your sole responsibility; (2) the details you entered when leaving the details and/or purchasing the Site are correct, up-to-date, accurate and complete; (3) if necessary, in the event of a change of details you will update them by contacting the Site; (4) You are You are legally competent and you agree to the Terms of the Terms of Use; (5) you will not use the Site by automated or inhumane means, whether by BOT, script or otherwise; (6) you will not make illegal use of the Site; and (7) your use of the Site will not violate any applicable law or regulation.
   2. The Site is entitled to prevent any user from using the Site at his or her absolute discretion. Without detracting from the foregoing, the Site may block access to or partial access to it if, when leaving details on the Site, incorrect, out-of-date or incomplete information was deliberately provided.
5. Prohibited activity on site:
   1. You may not use the Site except for the purposes for which it is intended. The use of the Site is permitted for private and personal purposes only and should not be used for commercial purposes except those specifically authorized by the Site.
   2. As a user of the Site, you agree not to:
      1. Retrieve data or other content from the Site to create or assemble a collection, database or guide without prior written permission from the Site;
      2. Make use of the site designs;
      3. To make unauthorized use of the Website, including collecting email addresses, etc. by electronic or other means for the purpose of sending an email by automated means;
      4. Bypass, disable or otherwise interfere with the security of the Site, including the use of applications that prevent or restrict the use or copying of any content;
      5. Deceive or deceive the Site and/or its users;
      6. Make improper use of the Site support services or submit false reports regarding the use of the Site;
      7. Make automatic use of the system, such as using scripts to send notes or messages, or using data mining, robots or similar data collection and extraction tools;
      8. Attempt to impersonate another person and / or transfer the site access information to another person;
      9. Use information received on the Site to harass, abuse or harm another person;
      10. Use the site as part of any effort to compete with the site;
      11. Retrieve, decrypt or reverse engineer a part of the Site, site option or website application;
      12. Harass, intimidate or threaten any of the Site's employees or agents;
      13. Delete the copyright or proprietary rights notice from any content or mark;
      14. Copy or modify the site code or part of it, including but not limited to HTML, Java Script PHP, CSS, JSON or other code;
      15. Upload or transfer (or attempt to upload or transfer) viruses, trojans, or other material, including the use of spam, which will interfere with the use of the Site;
      16.  Perform an action that damages or damages the Site, at the Site's discretion;
      17. Use the Site in a manner that is inconsistent with the law, regulations and rulings.
   3. Without prejudice to any additional rights, any use of the Site in violation of the foregoing may result, inter alia, in termination or suspension of your rights to use the Site.
6. Third Party Content:
   1. The Site may use links to other sites ("Third Party Sites"As well as articles, images, text, graphics, images, designs, music, sound, video, information, apps, software and other content or items belonging to or originating from third party websites ("Third Party Content"). Third-party sites and third-party content are not investigated, monitored, or reviewed by the Site and the Site is not responsible for third-party content posted through the Site, accessed through the Site, available through or installed on the Site, including content, reviews, reliability, privacy practices or other policies of or included in third-party sites or content of a third party. Using the link or allowing the use or installation of third-party websites or any third-party content does not imply approval or approval by us, and the responsibility for accessing this link is solely on the surfer, and he must check it before entering it.
   2. The Website does not take responsibility for any purchase you make from third party websites or other companies that will be made and will be valid exclusively between you and the relevant third party. 
7. Site Management:
   1. We reserve the right to: (1) monitor violations of these Terms of Use; (2) take legal action against anyone who violates the provisions of the law or provisions of these Terms of Use, at the sole discretion of the Site, including, without limitation, reporting the User to law enforcement authorities; (3) refuse, restrict access, Limit availability, or disable (to the extent technologically possible) any contribution you make to the Site or any part of it, at the sole discretion of the Site and without limitation; and (4) manage the Site in a manner that protects its rights and property and facilitates its proper functioning.
8. Authorisation for mailing, publications and advertising:
   1. A user who has left details on the site and is attached to the mailing list of the site, authorizes the use of his information for the purpose of receiving marketing information, updates and advertisements that the Site will perform from time to time.
   2. For a surfer who has left such details, the mailing instructions set forth in the regulations below will apply. 
   3. No other person's details may be left on the site without his consent and/or without his presence in front of the screen when the details are left and after all the terms of the Regulations have been explained to him.
   4. When leaving the details, the user will be asked to provide personal information such as: first name, last name, phone and active email address (at the sole discretion of the site). Providing partial or incorrect information may prevent the ability to use the Service and thwart contact if necessary. In case of change, please update them on the website.
   5. It is clarified that there is no obligation by law to provide details on the site, but without disclosing them it will not be possible to receive marketing content and updates from the site. 
   6. The Site will not make use of the details provided, except in accordance with the privacy policy of the Site which is an integral part of the Regulations.
   7. Leaving details on the site and approval to receive marketing content includes, inter alia, receipt of marketing content, information regarding promotions, updates and discounts offered to registered users.
   8. Approval of mailing (receipt of marketing content) as stated, constitutes the consent of the surfer to the delivery of advertisement in accordance with the Communications (Bezeq and Broadcasting) Law (Amendment No. 40) 2008 (the "Communications Law").
   9. It is clarified that the individual leaves can remove themselves at any time from the mailing by clicking on "Remove from the Mailing list" or any similar text that appears at the bottom of any mailing sent or by contacting the website by email. As long as the registrant has not removed himself from the mailing list as stated, the Site may, subject to the Communications Law, transfer to the registrant such direct mailing.
   10. The Site may cancel the registration of a user to the mailing list at its absolute discretion. Without detracting from the foregoing, the Site may prevent browsing and / or cancel registration to the mailing list, or block access to it in any of the following cases:
       1. If, when you leave the details and / or purchase on the site, incorrect details are deliberately provided;
       2. In the event that the Site is used to commit or attempt to commit an illegal act under the laws of the State of Israel, or an act that is deemed to be illegal as stated, or to enable, facilitate, assist or encourage the execution of such an act;
       3. If the terms and conditions are violated;
       4. If any action has been taken by a surfer to prevent others from continuing to use the Site in any way.
       5. The information in the mailing should not be viewed as any assurance of any outcome and/or warranty of the product and/or service offered therein. 
   11. The Site shall not be responsible for any damage (direct or indirect), loss, upset and expenses incurred by the leaveer of information and/or any third parties as a result of the use or reliance on any content, information, data, presentation, advertisement, product, service, etc.that appears in the mailing. Any such reliance is made at the sole discretion and responsibility of the individual.
   12. The mailing as a whole, including all the information contained therein, is offered as is, and will be as accurate and correct as possible, however, the information may be incomplete or alternatively, there may have been technical or other errors in the information.
   13. The Surfer confirms that he will have no claim in connection with advertisements and/or advertisements displayed on the Site, including in connection with their location on the Site. It is hereby clarified that when it comes to third-party sponsored ads, the Site has no interference in the selection of the ads displayed, the authenticity of their design and the order of their appearance.
9. End:
   1. These Terms and conditions will remain in effect when using the Site. Without prejudice to any other provision in these Regulations, the Site reserves the right to prevent any user from using the Site (including blocking certain IP addresses), for any reason or reason (without having to provide a reason or reason), at its sole discretion, without the need for prior notice or notice and without being responsible for any damage as a result of its decision. In addition, the Site may terminate your use of it and any content or information you have posted at any time, without prior warning.
10. Website changes, glitches and service outages:
    1. The Site reserves the right to periodically change or remove the content of the Site for any reason at its sole discretion and without prior notice. The Site assumes no obligation to update any information or content on the Site.
    2. The Site will not be liable to you or any third party for any such change, suspension or discontinuation of the Service.
    3. The Site does not guarantee that the services of the Site will not be interrupted, will be provided as normal or without interruptions, will be conducted safely and without errors and will be immune from unauthorized access to the Site's computers or from damage, malfunctions or failures – all in the hardware, software, lines and communication systems of the Site or any of its suppliers.
    4. The Site reserves the right to change, at any time and without prior notice, the terms and conditions in these terms applicable to the use of the Site and these changes will take effect immediately upon their introduction into the Terms and Conditions.
11. Recharge packages:
    1. Charging packages can be purchased on the site for a variable period, depending on the packages shown on the site.
    2. The recharge package will become active 20 minutes after purchase. 
    3. In the case of the purchase of a charging package after 24:00, the charging package may take effect by 08: 00 the following morning, due to system updates carried out by cellular companies usually at night. 
    4. In the event that the charge has not entered into force for any reason, it is the responsibility of the customer to contact the website by telephone number 058-3939988 and to inform that the charge has not entered into force. 
    5. SMS / Marketing material / Message informing you that the charging will end in the next 24 hours will be delivered to the customer after 29 days from the date of charging.
    6. The provision of the Service will be possible subject to the sole discretion of the Site and the Site will not be responsible for any delay and/or delay in the provision of the Service and/or failure to provide the service, as a result of force majeure and/or technical glitches and/or events beyond its control.
12. Purchase on site:
    1. Prices, availability and other terms of purchase appear on the Website pages and may change from time to time. The Website reserves the right to change the range of products and/or services or to discontinue or change the price of products and/or services offered on and off the Site, without notice. 
    2. When ordering on the Site, you are responsible for providing correct, accurate, up-to-date and complete information. The Website may verify the details entered after placing an order, and may cancel or restrict the order at any time. If a payment is made for a cancelled order, the Site will refund the payment amount to the same payment method.
    3. If, for any reason, the credit card company refuses to transfer the amount of payment for a purchase on the Site, the Site may immediately suspend or discontinue the service and may demand the payment in addition to the cost caused to the Site due to the refusal (including fines from a third party) by other means, at the discretion of the Site. In the event that the Site is forced to take legal proceedings to collect payment balances, you undertake to indemnify the Site for all expenses incurred by it, including attorney's fees and other legal expenses.
    4. Purchase on the Site is subject to additional terms and conditions of the credit companies and/or any other payment method that appears on the site.
    5. The Website may, at its sole discretion, suspend paid loading and contact the Customer to verify payment and payment details. The Customer will not have any claim and/or claim and/or demand against the Site for delay of loading and / or verification of details. 
13. Supply Policy: 
    1. The Site will take care of the delivery of an order of products made on the Site to any place that the parties agree to when placing the order on the Site.
    2. Orders will be processed and delivered to all regions of the country in the following schedules: 
       1. Up to 7 business days by courier to home;
       2. Self-pickup by appointment.

"Business day" – Sundays through Thursdays, excluding sabbatical days of the entire economy, holiday evenings and days when banks in Israel do not work.

3. The shipping cost may be updated from time to time depending on what is said at the time of placing the order on the website.
4. The Website may set a minimum order amount on the site.
5. In the event that a product ordered on the site is not available in stock, the site will update the customer. If the customer is unavailable, the site will send the order without the missing product.
6. If the customer is not present at his home when the courier arrives, at a time that has been coordinated with him in advance, the order will be returned and sent once more after payment of additional shipping fees by the customer.
7. Delivery of orders will be possible subject to the following conditions:
   1. There is reasonable access to the reservation place;
   2. The site (including its delivery company) does distribution in the same area;
   3. If an organization, institution, kibbutz or settlement cannot be reached without special permission and/or does not have a regulated registration of streets and/or house numbers, the order will be delivered to the central distribution point in that place.
8. The Website will not be responsible for any delay and / or delay in delivery and/or non-delivery, caused as a result of:
   1.  Force Majeure and/or events outside the control of the Site;
   2. For reasons related to the website delivery company;
   3. Closing the farm so that the activity of the site and/or its suppliers and/or service providers will be harmed, for any reason.

14. Refund, Change and Cancellation Policy:
    1. A request for a refund, change or cancellation of a transaction will be forwarded to the website by one of the means of contact listed at the bottom of the Terms and Conditions. 
    2. A refund, change or cancellation of an order will be possible with a refund or exchange within a period of up to 14 days after the customer has received the order.
    3. The refund will be made through the payment method on which the customer placed the order.
    4. If the refund, change or cancellation is requested after 14 days of receipt of the order, a request for a refund, change or cancellation of a transaction will be made possible subject to the sole consideration of the Website. 
    5. The recall, modification or cancellation will be approved after the customer receives a written notice from the Website confirming this.
    6. In the event that a refund, change or cancellation was made because the customer regretted (and not due to a defect or discrepancy) and was approved by the website:
       1. The customer must return the product to the site when it is in the same condition as he received it;
       2. No product is used of any kind.;
       3. The product will be returned with a transaction invoice or proof of transaction;
       4. The costs associated with returning the order will apply to the customer;
       5. They will charge a cancellation fee of 5% of the product amount or NIS 100 (whichever is lower). 
    7. In the event that a refund, change or cancellation was made due to a defect in the product, the responsibility for collecting or replacing the defective product from where it was delivered will apply to the site. 
    8. A product deemed defective by the customer will be reviewed by the website. If after checking the website the product is found to be correct and / or the defect was done after the customer received the product as a result of unreasonable use, the customer will not receive a refund and will be able to request that the product be sent back to him subject to payment of shipping fees once more. 
    9. In accordance with the Consumer Protection Law, 1981, it is not possible to cancel a charging package. 
    10. It is clarified that in the case of mobile recharge, if the customer has started using the recharge or 20 minutes or more have passed since the recharge was made, it is not possible to cancel a prepaid number recharge for any reason, including customer error in entering the number.
    11. The above regulations are subject to the provisions of the Consumer Protection Law, 1981.
15. Jurisdiction:
    1. These regulations and the use of the Site shall apply only to the laws of the State of Israel, but there will be no application to the rules of international law set forth in them.
    2. The courts in the jurisdiction of the Tel Aviv-Jaffa District Court shall have unique jurisdiction in any matter arising out of and/or related to the Regulations and/or legal disputes discovered between you and the Website. 
16. Accuracy / Technical and other corrections:
    1. The Website as a whole, including all the information contained therein, is offered to the public as is, and will be as accurate and correct as possible, however, the information may not be complete or alternatively, there may have been technical or other errors in the information. The Site reserves the right to correct such errors and/or errors and/or inaccuracies and to update the information on the Site at any time without prior notice.
17. Site Warranty:
    1. The content on the site can be used as is. They cannot be adapted to the needs of every single person. The surfer shall have no claim, claim or demand against the Site in respect of the features of the Contents, their capabilities, limitations and/or their suitability for his needs and use of the Site will be the sole responsibility of the surfer on the Site.
    2. The product images on the site are presented for illustrative purposes only. There may be some differences in appearance, hue, size, etc.between the product, as presented on the site, and the product that will be provided to the customer. A super error in the description of a product and / or its price will not charge the site.
    3. The products appearing on the Website may be manufactured and/or imported and/or marketed and/or supplied by third parties. The customers of the Site confirm and declare that they are aware of this and that they will be liable to contact and demand from the manufacturer and/or importer and/or reseller and/or supplier compensation for any damage, direct or indirect, including bodily damage, which will be caused to them beyond the cost of the product. 
    4. The customers of the Site shall have no claim against the Site, its managers, employees or anyone on its behalf and shall not be liable, directly or indirectly, for any damage including, to the body, to property or to any other damage or loss caused as a result of the incorrect use of the Site's services, even if the Site warned, recommended or advised on a particular matter or In any case, the Site shall not be a substitute or be held responsible for the customer and/or the recipient of the service. The Client is responsible for any mandatory risk of damage to his property and/or the property of third parties arising from the use of the services of the Site.
    5. Use of the Site will be done at the sole and full responsibility of each user. The Site does not undertake that content and services published on the Site will be complete, correct, legal or accurate or will conform to the expectations and requirements of any user. The Website shall not bear any responsibility for any result resulting from them, or their use of them, or reliance on them, including: (1) errors, errors and inaccuracies; (2) damage to the body or property, of any kind, caused by the use of the Site and/or purchase of the Site; (3) interference in access to the Site or the Site; (4) Any bug, virus, Trojan horses, etc.that may be transmitted to the Site by any third party.
18. Privacy Policy:
    1. The website respects the privacy of customers. 
    2. In addition to the information you provide when you register with the Site, the Site collects certain information about your computer, through which you visit and perform operations on the Site. The information is collected automatically (including through the use of "cookies") and may include IP addresses, browser type, browsing times and login to the Site, the manner of browsing and the tool you use for the purpose of browsing, details about your ISP and the addresses of the websites from which you came (the information provided at the time of registration and the information collected by the Site as stated in this paragraph shall be referred to Together: "Information collected on the Site"). The information collected on the Site may be used by the Site for the following purposes:
       1. Provide you with services and improve the website and / or services;
       2. Proper operation of the site;
       3. Analyze and manage the site properly;
       4. Improving the site's customer service;
       5. To contact or provide you with data in connection with the Website or service;
       6. In order to provide you with the information you requested or additional information which the Website believes may be of interest to you, from time to time;
       7. To tailor advertisements and commercial information according to your personal preferences;
       8. To contact you by the site representatives regarding the products the Site provides;
       9. To conduct customer surveys and / or marketing research which the site conducts from time to time.
    3. The Site and/or anyone on its behalf shall not disclose and / or sell any information collected on the Site to any third party, except to those on their behalf to whom they provide the information collected on the Site solely for the purpose of providing a service and completing a purchase process carried out on the site, and who are also committed to the full protection of the confidentiality of the information collected on the Site.
    4. At the same time, the Site and/or anyone acting on its behalf may transfer information collected on the Site to third parties (except for sensitive information such as credit information, ID numbers, etc.) in any of the following cases:
       1. Your prior written consent was given.;
       2. The Website and/or anyone acting on its behalf are required by law to transfer the aforementioned information, for example, by virtue of a court order;
       3. In order to protect the legal and proprietary rights of the Website and/or anyone acting on its behalf with respect to this website;
       4. In the event of a legal dispute between you and the website which will require disclosure of the details;
       5. If you violate the terms of use of the Website or if you perform through the Website, or in any connection with the Website, contrary or deemed to be unlawful actions, or any attempt to perform such actions;
       6. In any event that the Site deems that the delivery of the collected information is necessary in order to prevent serious damage to the user's body or property or to the body or property of a third party;
       7. Sharing social networks such as Facebook, Instagram and others and other online advertisers such as Google, Tabula and others.

In addition, the Site may transmit to third parties only general statistical information, which is not personal or private, regarding the use of the Site, such as the total number of visitors to this Site and to each page of the Site, as well as the domain names of the Internet service providers of visitors to the Site;

8. If the site is merged into another entity or if the site is transferred to another corporation, it will be possible to transfer to the new corporation the information that exists on the site, but only in case the corporation undertakes to uphold this Privacy Policy.
9. It is important to remember that it is not possible to guarantee one hundred percent against hostile and determined activity by foreign entities and therefore these actions do not have absolute security and the Site does not guarantee that the services on the Site will be completely immune from unauthorized access to the information collected there.
10. Indemnity:
    1. The user must indemnify the Site, its employees, managers, business partners or anyone acting on their behalf for any damage, loss, loss of profit, payment or expense incurred by them – including attorney's fees and legal expenses due to the violation of the Regulations.

20. Different:
    1. The terms of these Terms constitute all agreements and understandings regarding the use of the Site. Failure to exercise or enforce a right or provision in these Regulations shall not be considered a waiver by the Site of the exercise of the right or enforcement of the provision. The Site shall be entitled to assign to others all or part of its rights and/or obligations under these Regulations.
21. Contact Us:
    1. The site complies with the provisions of the law and respects the right of the Site's users and others to privacy and good name. If you believe that any content that is offensive to you has been posted on the site, please contact us with the details below and we will endeavour to handle your inquiry in advance. Such inquiries can be transferred by the following means::

Address:

A.D 13112 Tel Aviv 6113002;

Phone:

058-3939988;

E-mail:

 Sim10.co.il@gmail.com

All rights to these terms are reserved by Daniel Law Firm and it may not be copied, duplicated or distributed.